Privacy Policy

Introduction

This privacy policy ("Policy") explains how www.xfrancinex.com in United States ("Company", "we" and "our") processes, collects, uses and shares personal data when using this site (the "Site"). Please read the following information carefully to understand our practices regarding your personal data and how we'll process data.

Purposes of Processing

What is personal information?

We collect information about you in a range of forms, including personal data. As used in this Policy," personal data" is as described in the General Data Protection Regulation, this includes any information that, either alone or in combination with other information we process about you, identifies you as an individual, including, as an example, your name, postal address, email address and telephone number.

Why do we need your personal information?

We will only process your personal data in accordance with applicable data protection and privacy laws. We need certain personal data so as to offer you access to the Site. If you registered with us, you'd have been asked to tick to agree to provide this information in order to access our services, purchase our products, or view our content. This approval provides us with the legal basis we need under applicable law to process your data. You keep the right to withdraw such consent at any time. If you do not agree to our use of your personal data in line with this Policy, please do not use our Site.

Collecting Your Personal Data

We collect information about you in the following ways:

Information from Social Networking Sites

Our Site includes interfaces that allow you to connect with social networking sites (each a"SNS"). If you connect to an SNS via our Site, you authorize us to access, use and store the information that you agreed the SNS could provide to us based on your preferences on this SNS. We will access, use and store that information in accordance with this Policy. You can revoke our access to the information you supply in this manner at any time by amending the right settings from within your account settings on the applicable SNS.

Information Automatically Collected

We automatically log information about you and your personal computer or mobile device when you access our Site. For example, when visiting our Site, we log your computer or mobile device operating system name and version, manufacturer and version, browser type, browser language, display resolution, the site you visited before browsing to our Site, pages you viewed, how long you spent on a webpage, access times and data regarding your use of and activities on our Site. We collect this information about you using cookies.

Automated Decision Making and Profiling

We don't use your personal data for the purposes of automatic decision-making. However, we may do so in order to satisfy obligations imposed by law, in which case we will inform you of any such processing and provide you with an opportunity to object.

Cookies

What are cookies?

We may collect information using "cookies."Cookies are small data files stored on the hard drive of your personal computer or mobile device by a website. We may use both session cookies (which expire once you close your internet browser) and persistent cookies (which remain on your computer or mobile device until you delete them) to supply you with a more personal and interactive experience on our Site.

We use two broad classes of cookies: (1) first-party cookies, served directly by us to your computer or mobile device, which are used only by us to recognize your computer or mobile device when it revisits our Site; and (2) third-party cookies, which can be served by service providers on our Site, and may be used by such service providers to recognize your computer or mobile device when it visits other websites.

Cookies we use

Our Site uses the following types of cookies for the purposes set out below:

Type of cookie

Purpose

Essential Cookies

These cookies are crucial to provide you with services accessible through our Site and to enable you to use some of its attributes. By way of example, they allow you to log into secure areas of our Site and help the content of the pages you request load fast. Without these cookies, the services you have asked for can't be supplied, and we only use these cookies to provide you with those services.

Functionality Cookies

These cookies allow our Site to remember choices you make when you use our Site, like remembering your language preferences, remembering your login information and remembering the changes you make to other parts of our Site which you may customize. The objective of these cookies is to provide you with a more personal experience and to avoid you having to re-enter your preferences every time you visit our Site.

Analytics and Performance Cookies

These cookies are used to gather information regarding traffic to our Site and how users use our Site. The information gathered doesn't identify any individual visitor. It includes the number of visitors to our Site, the sites that referred them to our Site, the pages they visited on our Site, what time of day they visited our Site, if they've visited our Site before, and other similar information. We use this information to help operate our Site more efficiently, to gather broad demographic information and to monitor the level of activity on our Site.

We utilize Matomo for this purpose. Matomo uses its own cookies. It is only used to improve how our Site functions.

You can discover more about how Matomo protects your information here: https://matomo.org/privacy/.

Targeted and advertising cookies

These cookies track your browsing habits to enable us to demonstrate advertising which is more likely to be of interest to you. These cookies use information regarding your browsing history to group you with other users who have similar interests. Based on that information, and with our permission, third-party advertisers can place cookies to allow them to show adverts which we think will be relevant to your interests when you're on third party websites.

You can disable cookies which remember your browsing habits and target advertisements at you by seeing http://www.youronlinechoices.com/uk/your-ad-choices. If you choose to eliminate targeted or advertising cookies, you will still see adverts, but they may not be relevant to you. Even in case you do decide to remove cookies by the companies listed at the above link, not all businesses that function online behavioral advertising are included in this listing, and so you may still get some cookies and tailored ads from companies that aren't listed.

Social Media Cookies

These cookies are used when you share information using a social networking sharing button or"like" button on the Site or you link your accounts or participate with our articles on or through a social networking site such as Facebook, Twitter or Google+. The social networking will record that you have done this.

Disabling Cookies

You can typically remove or reject cookies through your browser settings. In order to do so, follow the directions provided by your browser (usually located within the"settings,""help""tools" or"edit" facility). Many browsers are set to accept cookies until you change your preferences.

If you don't accept our cookies, you might experience some inconvenience in your use of our Site. For example, we may not be able to recognize your computer or mobile device, and you might want to log in each time you visit our Site.

Advertising

We may use other companies to serve third-party advertising when you visit and use the Site. These companies may collect and use click stream information, browser type, date and time, subject of ads clicked or scrolled over during your visits to the Site and other sites in order to provide advertisements about goods and services likely to be of interest to you. These firms typically use tracking technologies to collect this information. Other companies' use of their tracking technologies is subject to their own privacy policies.

Using Your Personal Data

We may use your personal data as follows:

Sharing Your Personal Data

We may share your personal data as follows:

User Generated Content

You may share personal data with us when you submit user-generated content to our Site, including through our benefits program, forums, message boards and blogs on our Site. Please be aware that any information you post or disclose on our Site will become public information, and will be accessible to other users of our Site and the general public. We urge you to be very careful when deciding to disclose your personal information, or any other information, on our Site. Such personal data and other information won't be private or confidential once it's published on our Site.

If you provide feedback to us, we may use and disclose such feedback on our Site, provided we do not associate such feedback with your personal data. For those who have given your consent to do so, we may post your first and last name together with your feedback on our Site. We will collect any information contained in such feedback and will treat the personal data in it in accordance with this Policy.

International Data Transfer

Your information, including personal data that we gather from you, may be transferred to, stored at and processed by us outside the country where you live, where data protection and privacy regulations may not offer the same level of protection as in other parts of the world. By accepting this Policy, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to make certain that your data is treated securely and in accordance with this Policy.

Security

We seek to use reasonable organizational, administrative and technical measures to protect personal data within our organization. Unfortunately, no storage or transmission system can be guaranteed to be totally secure, and the transmission of data via the internet isn't completely secure. If you have reason to believe that your interaction with us is no longer secure (for instance, if you feel that the security of any accounts you might have with us has been compromised), please immediately notify us of the problem by contacting us.

Retention

We will only retain your personal data as long reasonably required that you use the Site until you shut your account/cancel your subscription unless a longer retention period is required or permitted by law (for example for regulatory purposes).

Our Policy on Children

Our Site is/are not directed to children under 16. If a parent or guardian becomes aware that their child has provided us with information without their consent, they should contact us. We will delete such information from our files as soon as reasonably practicable.

Your Rights

If you wish to exercise any of these rights, please contact us. On your request, please be clear: (I) what personal data is concerned; and (ii) that of the above rights you'd like to enforce. For your security, we might only implement requests concerning the personal data associated with the particular email address that you use to send us your request, and we may need to verify your identity before implementing your request. We'll try to comply with your request as soon as reasonably practicable and in any case, within one month of your request. Please note that we may have to retain certain information for recordkeeping purposes or to finish any transactions that you began before requesting such alteration or deletion.

Complaints

We are committed to resolving any complaints about our collection or use of your personal data. If you want to make a complaint regarding this Policy or our practices in relation to your personal data, please contact us via the information listed on our site. We'll reply to your complaint as soon as we can and in any case, within 30 days. We hope to solve any complaint brought to our attention, however, if you feel that your complaint has not been satisfactorily resolved, you reserve the right to contact your regional data protection supervisory authority.

Contact Information

We welcome your comments or questions concerning this Policy. You may contact us in writing or through our site.